Returns & Refunds

Last updated 2026

Damaged or defective items

If your order arrives damaged or defective, contact chris.stone.artist@gmail.com within 14 days of delivery with a photo of the item. We'll send a replacement (if one is available) or a full refund, including original shipping.

Changed your mind?

Unused, unopened items can be returned within 30 days of delivery for a refund of the item price. Return shipping is paid by the buyer unless the item arrived damaged or defective (see above). Email chris.stone.artist@gmail.com before sending anything back so we know it's coming.

Made-to-order items

Because many items (prayer candles, prints, and other made-to-order pieces) are made individually rather than kept pre-stocked, we're not able to accept returns for "changed my mind" on a custom or personalized order once it's been made — damaged/defective items are always covered per the policy above regardless.

Refund timing

Approved refunds are issued back to your original payment method through Square, typically within 5-10 business days depending on your bank.

Contact

For anything return-related, email chris.stone.artist@gmail.com and we'll sort it out.